Theloops

Theloops↗️

The growing complexity of customer support operations requires a comprehensive platform to streamline processes, reduce costs and enhance the customer experience. With this in mind, TheLoops have created the Intelligent Support Operations platform that provides visibility, insights and automations across the entire support stack.

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Overview

The Loops Intelligent Support Operations platform is the solution that businesses need to streamline and optimize their support operations. This platform provides visibility into every aspect of your support stack, giving you insights that can help you identify bottlenecks and inefficiencies in your processes, as well as opportunities for improvement. With automation capabilities built right into the platform, you can save time and reduce the risk of errors by automating routine tasks and workflows.

One of the key benefits of The Loops Intelligent Support Operations platform is its ability to provide real-time data on all aspects of your support operations. This includes information about customer interactions, ticket volumes, response times, agent performance metrics, and more. By having this data at your fingertips, you can make informed decisions about how to allocate resources, prioritize workloads, and improve overall efficiency.

Use Cases

• Operations Visibility
• Impact Analysis
• Escalation Prediction
• Support Workflows
• Agent Assist & Monitoring

Theloops Pricing

It provide a Free Trial

Theloops Alternatives

Here is list of AI tools like Theloops

• Gainsight
• HubSpot Service Hub
• ChurnZero
• Qualtrics Customer Experience
• Planhat
• Totango
• FinancialForce PSA
• Accelo

Founders

Founders are Somya Kapoor and Ravi Bulusu